At The Collab Trend, we’re all about rebellious style that fits like revolution. But if your gear doesn’t spark joy (or fit right), our no-BS policy has your back. Here’s everything you need to know about shipping and returns for our denim warriors.
SHIPPING: GET YOUR REVOLUTION FAST
Order Processing
We hustle to get your order out in 1-2 business days (weekends don’t count – even rebels need rest).
Shipping Options
Standard Shipping ($12.95)
– Carriers: DHL or FedEx
– Delivery: 10-15 days after shipping
Free Shipping (Orders over $50)
– Carrier: EMS
– Delivery: 15-25 days after shipping
Note: We currently don’t ship to some Asian countries and remote areas – our revolution hasn’t reached there yet.
RETURNS: THE DENIM REVOLUTION GUARANTEE
The Rebel Rules
- 15-Day Window: Start your return within 15 days of delivery
- Original Condition: Tags on, unworn, unwashed, in original packaging
- Proof of Purchase: Include your order number
NO-RETURN ZONE
These rebel collectibles can’t come back:
- All Collabs and limited edition pieces marked “Final Sale”
- Opened underwear or intimate apparel (hygiene is non-negotiable)
YOUR REBELLION ROADMAP
Step 1: Email Our Denim Defenders
Hit up [email protected] with:
SUBJECT: Return Request – Order #[Your Order Number]
Hey Denim Rebels,
I need to initiate a return/exchange for:
– Item Name: [e.g., Blinder Biker Jeans]
– Size/Color: [what you ordered]
– Reason: [Fit issues, wrong item, etc.]
Order #: [Your Order Number]
Preferred Resolution: [Refund/Exchange for Size ___]
Let me know next steps!
[Your Name]
Step 2: Ship It Back
Once approved, send your return to:
The Collab Trend Returns
3749 Holly Street
Dalton, US 30720
Pro Tip: Use a trackable method – we can’t be responsible for packages lost in the revolution.
Step 3: Revolution Rewarded
After we receive and inspect your return:
- Refunds: Processed in 3-5 business days to your original payment method (Visa, MasterCard, JCB, PayPal)
- Exchanges: Shipped within 1-2 business days
- International refunds: May take 7-10 days to appear in your account
FAST TRACK EXCHANGES
Want your replacement faster? Place a new order and return the original separately – we’ll process your refund when we receive the return.
SHIPPING COSTS
- Returns: You cover shipping unless we messed up (then we’ll send a prepaid label)
- Exchanges: We cover one reshipment via standard shipping
STILL HAVE QUESTIONS?
Email our human team at [email protected] – we respond faster than our Snap Sales disappear.
Note: This policy doesn’t cover third-party sellers. Their rules may vary – check with them directly.
